Refund policy
You can ask for a refund on OneKnob Saturator and PlugSpot within 14 days of purchase.
How to ask
- Contact us: Write to us on KakaoTalk or by email, using the details below, within 14 days of purchase.
- Tell us about the purchase: Include the email address you used to buy and the product name.
- Refund: Payment and the refund itself are handled by Polar, our payment provider.
Good to know
- Once you are refunded, your right to use that key ends.
- Before buying, you can try the product for 14 days with no account.
- This policy does not reduce the rights that applicable law gives consumers.
- The PocketDesk app is provided through the App Store, so this policy does not apply to it.
When this changes
If this policy changes, we will update this page.
Last updated: 2026-11-06
Refund requests
Please ask for a refund on KakaoTalk or by email.